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Thursday, February 20, 2025

Hageman introduces INFORM Act targeting USPS transparency issues

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Rep. Harriet Hageman, U.S. Representative for Wyoming | Facebook Website

Rep. Harriet Hageman, U.S. Representative for Wyoming | Facebook Website

Congresswoman Harriet Hageman, together with Congressman Jared Golden from Maine, has introduced the Instituting Notification Formalities on Reorganizing Mail (INFORM) Act of 2025. The proposed legislation aims to enhance transparency and accountability within the United States Postal Service (USPS). This initiative is in response to USPS's inadequate communication regarding significant reforms under its Delivering for America (DFA) Plan, which has reportedly caused delays and increased costs, especially in rural areas.

The INFORM Act mandates that USPS post physical notices in affected post offices when seeking an advisory opinion from the Postal Regulatory Commission (PRC). These notices are intended to inform the public about proposed changes, their impacts, timelines, and opportunities for public input.

"I have heard from USPS employees and customers in Wyoming frustrated by postal service disruptions with no clear resolution in sight," said Rep. Hageman. "The Postal Regulatory Commission found that the Delivering for America plan would negatively impact Wyoming and other rural states, yet USPS continues to pursue these changes without properly informing the public. One glaring example from the Advisory Opinion reveals that mail sent from central to western Wyoming would be diverted through four processing facilities in three different states, causing substantial delays. When mail service is disrupted, USPS customers—who rely on it for everything from prescription medications to business operations—deserve clear and timely notice. This bill helps protect Americans from being blindsided by future reforms."

Rep. Golden also expressed concerns over how Mainers have been affected by proposed changes to postal operations that could undermine service and delivery times, particularly in rural Maine. He stated: "USPS is slow to respond to questions from the public, routinely refuses to share information, and gives short notice of new proposals or public comment deadlines. Mainers, through great effort, have nonetheless successfully fought off closures and consolidation, but it shouldn’t be this hard. I am happy to work with Rep. Hageman on the INFORM Act, to bring greater transparency and give the pubic more opportunities to speak up and be heard."

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